The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Off-site car park
24-hour services
24-hour reception
24-hour security
Babysitting
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Tennis court
Table tennis
Services
Valet parking
Room service
Housekeeping
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Children
Cots
Children's buffet
Board games
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Massage
Hot spring bath
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Blvd. Kukulkan Km 19.5,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
street view
Blvd. Kukulkan Km 19.5,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Beach
Playa Delfines
1.7
km
Blvd Kukulcan Km 17 Zona Hotelera
El Rey Archaeological Zone
1.7
km
Museum
Mayan Museum of Cancun
3.3
km
EL REY ruins
1.7
km
Beach
Royal Beach Club
950 m
Beach
1.1
km
Spa Centre
NIZUC Resort & Spa
1.4
km
View Point
1.7
km
Museo Subacuatico de Arte
1.7
km
Cancun sign
1.9
km
Mirador playa delfines
1.9
km
Blvd. Kukulcan
Iberostar Cancun Golf Course
2.1
km
Blvd. Kukulcan
Golf with a view
2.1
km
Golf Course
Golf Club
2.1
km
Blvd Kukulcán Km 16.5
San Miguelito
3.0
km
Theme Park
Ventura Park Cancun
4.1
km
San Miguelito Archeological Site
2.9
km
Museum
Parque Maya Cancun
3.2
km
Museum
MUSA Underwater Museum
3.3
km
Event hall
Oasis Arena
3.8
km
Amusement Park
Wet 'n Wild
4.1
km
Aquaworld
4.4
km
BLVD Kukulkan KM 6.5
Extreme Games Cancun
4.5
km
CancunMexico
Avenida Kukulkan
6.6
km
Backstage Theatre
6.2
km
Blvd. Kukulcan km 12.5
Museo Sensorial del Tequila
6.6
km
Nearby
Beach
Royal Beach Club
950 m
Beach
950 m
Restaurants
Km 19. 5 Restaurant & Bar Cancun
500 m
Blvd. Kukulkan Km 19. 5 Zona Hotelera
Casa del mar
220 m
Blvd. Kukulcan Km 20. 5 Cauncun Plaza
Sea & Stones
730 m
Blvd. Kukulcan KM 20 The Westin Resort & Spa
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
beachfront location
friendly staff
pricey dining
limited balcony access
8.4/10
Great
Rooms
8.8
Location
9.1
Service
9.1
Dining
7.6
Guest reviews
8.4/10
based on 25 reviews
4.5/5
based on 526 reviews
8.2
8.2/10 based on 3739 reviews
#26 of 188 hotels in Cancun based on Tripadvisor
George
United Kingdom,
May
2024
8.6/10
My stay at the hotel was an absolute delight. The room was a bit messy, but the bed was incredibly comfortable, and the lagoon view provided stunning sunset views. The service was top-notch, especially Rudy, who went above and beyond to ensure a great experience. The location was fantastic, right on the beach with lovely amenities. However, it was a bit hard to take a swim in the ocean. The dining experience was great, especially with Mexican cuisine. The facilities were excellent overall.
Rooms
8.0
The bedroom was very messy, but the bed was extremely comfortable with a fabulous lagoon view for stunning sunsets.
Service
9.0
The staff, particularly Rudy, provided exceptional customer service and great suggestions, even helping with restaurant reservations.
Location
8.0
The hotel is situated right on the beach with nice amenities, although swimming in the ocean was a bit challenging.
Dining
9.0
The dining experience, especially trying the Mexican food, was fantastic.
Facilities
9.0
The facilities were great, offering everything needed for a comfortable stay.
Jack
United Kingdom,
April
2024
9.0/10
I had a wonderful stay at this hotel! The rooms were comfortable, and the lagoon view from my balcony provided fabulous sunset views. The service was top-notch, especially Rudy, who went above and beyond to make my stay memorable. The location over the lagoon was simply stunning, and the dining experience was delightful. However, the only downside was the lack of variety in the dining options.
Rooms
9.0
My room with a lagoon view was amazing.
Service
9.0
The staff, especially Rudy, provided exceptional service and even helped with restaurant reservations.
Location
10.0
The hotel is situated over the lagoon, offering breathtaking views.
Dining
8.0
The dining experience was delightful.
Facilities
9.0
The hotel facilities were great.
Hayley
United Kingdom,
April
2024
8.6/10
I had an amazing stay at this hotel! The location is perfect, right next to the beach and with easy access to other restaurants. The rooms were comfortable and offered stunning views. The staff was incredibly friendly and went above and beyond to make my stay special. However, the dining experience was a bit lacking. Overall, great value for money with some room for improvement.
Rooms
9.0
The rooms on the higher floors with lagoon views were simply breathtaking. Comfy beds made my stay extra cozy.
Service
9.0
The service here was top-notch! From Rudy who provided great ideas to the wonderful manager Paola, Iliana, Valeria, Yeseli, Dolce, Jose, and Blass, everyone ensured I had a fantastic experience.
Location
10.0
Directly situated at a nice beach, this hotel's location is a beach lover's dream. Safe for swimming and surrounded by other great dining options.
Dining
7.0
While the homemade products were a nice touch, I wished for a bit more variety in the dining options.
Facilities
8.0
The facilities were modern and well-maintained, offering everything I needed for a comfortable stay.
Diana
United Kingdom,
April
2024
9.0/10
I absolutely loved my stay at this hotel! The rooms were spacious and had a big balcony with a breathtaking view. The staff, especially Rudy, provided exceptional service, going above and beyond to make my stay memorable. The location, right on a lovely beach, was perfect for a relaxing getaway. The dining experience with homemade organic products was a delightful culinary journey.
Rooms
9.0
The rooms were comfortable and had a big balcony with a stunning view.
Service
9.0
The staff, especially Rudy, were friendly and provided top-notch service.
Location
10.0
The hotel is situated on a lovely beach, offering a picturesque setting.
Dining
8.0
The dining experience with homemade organic products was a highlight of my stay.
Facilities
9.0
The facilities were modern and well-maintained, adding to the overall comfort of the stay.
beachfront location
pricey dining
Sean
United Kingdom,
March
2024
8.6/10
I had an amazing stay at this hotel with stunning views from a balcony and impeccable room cleanliness. The staff, especially Rudy, provided exceptional service, going above and beyond to ensure our comfort. The location was perfect, right on a lovely beach. However, the dining options were limited, and the price could be more budget-friendly.
Rooms
9.0
The rooms were cleaned daily to an immaculate condition with amazing views.
Service
9.0
The staff, including the manager Paola, Iliana, Valeria, Yeseli, Dolce, Jose, and Blass, provided great customer service, making our stay truly enjoyable.
Location
9.0
The hotel is located on a lovely beach, perfect for relaxation, offering a beautiful setting to explore the area.
Dining
7.0
The dining options were limited, but the gourmet pizzas were a delight.
Facilities
9.0
The hotel facilities were top-notch, offering everything needed for a comfortable and convenient stay.
stunning views
limited dining
Henry
United States,
January
2024
9.2/10
I absolutely loved the hotel's incredible lagoon view; it offered fabulous sunsets but had limited dining options. The service, especially from Rudy, who went above and beyond, was exceptional, and the location was perfect right on the beach. The facilities were well-maintained and enjoyable.
Rooms
10.0
I was mesmerized by the amazing lagoon view from the room with a balcony. The sunset views were breathtaking!
Service
9.0
The entire staff, including Paola, Iliana, Valeria, Yeseli, Dolce, Jose, and especially Rudy, was incredibly friendly and helpful. Rudy even went the extra mile to secure a restaurant reservation for us in town.
Location
10.0
The hotel's location over the lagoon was stunning, and being right on the beach with fantastic amenities made our stay truly memorable.
Dining
8.0
While the hotel didn’t offer dining options, we found some excellent local pastries nearby, giving us a real taste of Mexico
Facilities
9.0
The hotel had everything we needed, and the amenities were top-notch, making our stay comfortable and convenient.
Breathtaking Sunset Views
Limited Dining Options
Patrick
United States,
January
2024
8.8/10
Wow! This hotel is a hidden gem! I loved being right by the beach and close to authentic Mexican dining options. The rooms were spotless and the staff was incredibly welcoming. However, the dining choices were a bit limited. Despite that, the overall experience was fantastic, especially for the price paid.
Rooms
9.0
The rooms were impeccably cleaned daily and had super cozy beds.
Service
9.0
I received top-notch customer service from the manager and the entire team, especially Rudy, who went above and beyond to make my stay memorable.
Location
10.0
The hotel sits right on the beach, offering breathtaking views and easy access to nearby cheap, authentic restaurants. A real taste of Mexico!
Dining
7.0
The dining experience was satisfactory, but I wish there were more variety in the menu.
Facilities
9.0
The facilities exceeded my expectations – from the private beach area to valet parking, they had it all.
Francis
United Kingdom,
December
2023
9.2/10
The hotel provides stunning views of the lagoon, especially at sunset. The service was exceptional, with the staff going above and beyond, notably led by managers Paola, Iliana, Valeria, Yeseli, Dolce, Jose, and Blass. The location, situated on a beautiful peninsula and boasting lovely beach amenities, was impressive. However, getting a taxi to the airport was challenging, but the sushi restaurant on-site was outstanding.
Rooms
9.0
The room I stayed in had a wonderful view of the lagoon, offering fantastic sunset views.
Service
10.0
Location
9.0
The hotel is situated on a picturesque peninsula with direct beach access and enjoyable amenities.
Dining
9.0
The sushi restaurant at the hotel was exceptional, offering a delightful dining experience.
Facilities
9.0
The facilities at the hotel were top-notch, ensuring a comfortable and luxurious stay.
View
Transport
John
United Kingdom,
December
2023
8.6/10
I had a fantastic stay at this hotel. The rooms were impeccably clean and offered breathtaking lagoon views at sunset. The service was top-notch, with Rudy going above and beyond to ensure our comfort. The location was perfect, right on the beach, but I wished there were more beach amenities available. The dining experience was delightful, especially with the traditional meals offered. However, the price could be a bit steep considering the value for money.
Rooms
9.0
The rooms were kept spotless and had an amazing view of the lagoon.
Service
9.0
The staff, including the manager Paola, Iliana, Valeria, Yeseli, Dolce, Jose, and Blass, provided exceptional customer service.
Location
8.0
Directly situated on a beautiful beach with exquisite dining options in the area.
Dining
8.0
The traditional meals offered were exquisite.
Facilities
9.0
The hotel had great facilities to enjoy during the stay.
Lagoon views
Pricey
Paul
United Kingdom,
December
2023
8.8/10
The hotel offers stunning lagoon views and a cozy balcony for a relaxing stay. The service was exceptional, with staff members like Paola, Iliana, Valeria, Yeseli, Dolce, Jose, and Blass going above and beyond to ensure a pleasant experience. The location, set on a beautiful peninsula, provides a serene escape, although some areas were not consistently hot. The dining experience, especially the beef dishes, was savory and satisfying. Overall, a great choice for a peaceful getaway with top-notch service.
Rooms
9.0
The rooms overlooking the lagoon were absolutely breathtaking and the balcony added a charming touch.
Service
9.0
The staff, especially Rudy, were incredibly friendly and helpful, offering valuable suggestions and even arranging a restaurant reservation for us.
Location
9.0
The hotel's location on the peninsula was idyllic, offering a tranquil setting with direct access to a beautiful beach.
Dining
8.0
The beef dishes served at the restaurant were delicious and cooked to perfection.
Facilities
9.0
The hotel facilities were well-maintained and provided a comfortable and enjoyable environment for guests.
Mark
United Kingdom,
October
2023
8.6/10
I had a wonderful stay at this hotel, with its prime beachfront location and friendly staff. The rooms were comfortable, but some dining options were lacking. The facilities were well-maintained, making it a great value for the price.
Rooms
8.0
The rooms were comfortable and clean, with fresh towels and linen provided.
Service
9.0
The service was exceptional, especially from Rudy and the attentive team including Paola, Iliana, Valeria, Yeseli, Dolce, Jose, and Blass.
Location
10.0
The hotel is right on a beautiful beach, offering a stunning view and easy access to the shore.
Dining
7.0
While the dining experience was good, I wished for more variety and indulgent pastries.
Facilities
9.0
The facilities were top-notch, ensuring a convenient and enjoyable stay.
beachfront location
limited dining options
James
United Kingdom,
October
2023
8.2/10
The hotel is located right on the beach, offering a beautiful view and close access to local restaurants. The rooms are comfortable with balconies, and the staff, especially Rudy, provides exceptional customer service. Although taxi prices from the airport can be high, the location's amenities make it worth it.
Rooms
9.0
The rooms are cozy with a balcony overlooking the beach.
Service
9.0
The staff, especially Rudy, goes above and beyond, offering great customer service and helpful recommendations.
Location
8.0
The hotel sits right on the beach, providing easy access to the shore and local dining options.
Dining
7.0
The fine bread served at the dining area adds a nice touch to the overall experience.
Facilities
8.0
The hotel offers great amenities for guests to enjoy during their stay.
beachfront view
expensive airport taxis
Lucy
United Kingdom,
October
2023
7.4/10
The hotel offers beautiful views with balloons but the bedroom was very messy. The service was exceptional, especially Rudy with his great ideas and help in restaurant reservations. The location is right on the beach, but improvements are needed in various areas. The dining experience, unfortunately, had issues with the tartines. Despite the negatives, the facilities were impressive.
Rooms
7.0
The room had amazing views, but the bedroom was very messy.
Service
9.0
The service was exceptional, especially thanks to Rudy for his helpful suggestions and making restaurant reservations.
Location
8.0
The location is right on the beach, providing a wonderful setting, but improvements are needed in various areas.
Dining
5.0
The dining experience had issues with the tartines.
Facilities
8.0
The facilities were impressive.
Steven
United States,
September
2023
9.0/10
I had a wonderful stay at the hotel with a stunning lagoon view that offered fabulous sunset vistas. The room with 2 twin beds was cozy and provided an amazing lagoon view. The service was exceptional, especially the staff who really went above and beyond to ensure I had a great experience. The location directly on the beach was perfect, and the Mediterranean restaurant added to the charm.
Rooms
9.0
The room with a lagoon view was delightful and provided stunning sunset views.
Service
9.0
The staff provided outstanding customer service, making sure every detail was taken care of during my stay.
Location
10.0
Being located right over the lagoon made the setting truly picturesque and unforgettable.
Dining
8.0
While specific dining experiences weren't highlighted, other amenities made up for it, ensuring a comfortable and enjoyable stay.
Facilities
9.0
The hotel offered a range of facilities that exceeded my expectations and added to the overall enjoyment of my stay.
Phil
United Kingdom,
August
2023
8.6/10
The hotel offers stunning lagoon views with balloons and cake, and the bed is incredibly comfortable. Watching the sunset from the lagoon view room was simply fabulous. However, the hot water supply seemed inconsistent, and there is a lack of nightlife around the hotel.
Rooms
9.0
I stayed in a room with an amazing lagoon view that truly took my breath away. The balloons and cake in the room added a special touch, and the bed was like sleeping on a cloud.
Service
9.0
The service was exceptional, especially from Rudy who went above and beyond to ensure we had a memorable stay. The whole team, including Paola, Iliana, Valeria, Yeseli, Dolce, Jose, and Blass, provided top-notch customer service.
Location
8.0
The hotel is located on the peninsula with direct access to the beach, offering lovely amenities. The staff in the restaurants always greeted us with a smile in the mornings, but there is a shortage of nightlife options nearby.
Dining
8.0
The dining experience, especially at the sushi restaurant, was superb. I thoroughly enjoyed the Uonuma-grown rice, though the overall dining options were limited.
Facilities
9.0
The facilities at the hotel were well-maintained and added to the overall comfort of my stay.